FAQ's
FAQ's
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Why do customers not pay their accounts on time?
Why do customers not pay their accounts on time?
There are so many different reasons as to why customers do not pay their accounts on time. Firstly it depends on who your customer is and what type of business they run. Secondly the aspects of their systems, policies and experience of their staff play a big role. Of course unresolved Debtor's queries also influence whether customers can or will pay their account with unresolved queries hanging around. Debtor's accounts must be 'clean' and persistent follow up by the Credit Controller with the Customer must be and ongoing proactive habit.
There are so many different reasons as to why customers do not pay their accounts on time. Firstly it depends on who your customer is and what type of business they run. Secondly the aspects of their systems, policies and experience of their staff play a big role. Of course unresolved Debtor's queries also influence whether customers can or will pay their account with unresolved queries hanging around. Debtor's accounts must be 'clean' and persistent follow up by the Credit Controller with the Customer must be and ongoing proactive habit.
What is Credit Control?
What is Credit Control?
Credit Control basically ensures that Debtor's payments are received within the Credit Terms and Limits given to customers. Good Credit Control policies and practices limit the risk of Bad Debt and of course create Cash Flow. There are approx. 12 aspects of Credit Control, the Debtors Credit Control Training courses deal with each aspect.
Credit Control basically ensures that Debtor's payments are received within the Credit Terms and Limits given to customers. Good Credit Control policies and practices limit the risk of Bad Debt and of course create Cash Flow. There are approx. 12 aspects of Credit Control, the Debtors Credit Control Training courses deal with each aspect.
How do I eliminate Debtors' Queries?
How do I eliminate Debtors' Queries?
While you have Debtors' queries you have someone else holding on to your liquidity and therefore invoices and accounts will not be paid in full. Identify the Query Type, assign the person in your organisation who is to resolve the query AND stop that type of query re-occurring. If you do not eliminate the root cause of a query they will keep on happening and preventing customers from paying on time.
While you have Debtors' queries you have someone else holding on to your liquidity and therefore invoices and accounts will not be paid in full. Identify the Query Type, assign the person in your organisation who is to resolve the query AND stop that type of query re-occurring. If you do not eliminate the root cause of a query they will keep on happening and preventing customers from paying on time.
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